ENABLE Scotland wins O2 technology award
ENABLE Scotland has won a prestigious award from telecommunications giant O2 for our frontline digital transformation programme. The O2 Blue Door Award, announced this morning at O2’s Blue Door Expo, is for ‘Use of technology to engage your employees’ and is one of only five Blue Door awards issued by O2 each year.
Competition for the award was intense: other award winners included online retailer Very, global facilities management company ISS and the UK Department for Transport. Ultimately, the judges recognised the importance of our focus on empowering frontline social care workforce using technology, especially in the current challenging world.
ENABLE Scotland’s digital programme arose from a desire to transform our communication and engagement with our frontline social care workforce. Maintaining close engagement across Scotland – and in some remote areas – was challenging. The majority of our team work alone, so their safety was also a concern. We also wanted to eliminate administration and to reinvest the savings in frontline social care delivery. All of this had to be delivered in a commercial environment where social care funding was decreasing, and costs were rising.
The programme was created and delivered over an 18-month period, finishing just prior to COVID-19 lockdown. It relied on the private and third sector working together at scale, and was only possible with the generous support of the Robertson Trust.
Theresa Shearer, ENABLE Scotland’s CEO, said:
“This award is a tribute to the willingness and positivity with which our frontline social care workforce has embraced new technology. Even before COVID-19 the benefits of our mobile technology were clear. Now, in these challenging times for social care, such technology has been proven to be essential.”
Maria, who works with us, and Lisa, who we work for, explain why our digital transformation is so important: