Operations Manager
Covering Highlands, Moray and Perth and Kinross (hybrid, with travel across all areas)
Role Profile
As a leader at Enable Works, you'll be at the forefront of our mission to deliver exceptional employability services for disabled people across Scotland. You will be responsible for leading partnerships and programmes across Highland, Moray and Perth and Kinross and will play a pivotal role in driving our organisation forward.
You will have overall accountability for strategic development of your programmes and region, leading on performance management; financial and contract management and developing opportunities for new business, allowing us to grow our impact.
You'll have significant oversight of operations and staffing for the region, as well as managing and leading key external stakeholder relationships, ensuring smooth and efficient functioning of the services in your remit.
This is a hybrid role with some office time and travel expected. A driving license and access to a vehicle is essential for this role.
While regular travel will be required across all 3 areas, a significant proportion of work takes place in Highlands, where you will be responsible for leading our 'All in Highlands' partnership. Therefore a consistent presence is expected in Inverness and across the Highlands.
What will you do?
- Setting and upholding high standards - you will be accountable for leading a team of Performance Managers, Team Leaders and Employment Coordinators, ensuring services meet and exceed expectations.
- Ensuring compliance and performance excellence - you will be accountable for all quality and compliance for services in your region, ensuring robust processes are in place that align with contractual expectations.
- Guiding a high performing team -as a leader you will be responsible for mentoring Performance Managers and Team Leaders, fostering their growth as leaders to provide effective mentoring and management for your team.
- Strategic engagement - building relationships with both local and national funders and stakeholders will be second nature to you, ensuring seamless contract delivery and long lasting partnerships.
- Pioneering opportunities - you will be responsible for proactively identifying and cultivating new business opportunities, staying up to date with emerging trends and policy changes to ensure your services can respond to local and national priorities.
Please see the job pack for more detailed information on the role.
Please note, a pay award for Enable staff is pending.